Terms and Conditions / Policies

GENERAL:

  • We Provide streaming Subscriptions and Streaming Reseller Panels only
  • Storm Media UK is not responsible for the Video/Audio content and does not guarantee nor claims any rights to the content.
  • Storm Media UK is Just a reseller for many providers
  • Channels & VOD in any package are subject to update, change or removal at anytime without prior notice
  • Storm Media UK responsibility is limited to activating the subscription for the agreed on period, as a proof a screenshot showing the expiration date will be sent to the client registered email or Whatsapp.
  • 1 subscription = 1 connection, you can’t use more than one device per subscription
  • any attempt to use more than 1 device at the same time exposes your subscription to get permanently terminated
  • Client is responsible for sending his device information to include device type, model, app used and his MAC if applicable
  • our providers perform maintenance to their servers from time to time, this could happen anytime and time frame is not estimated
  • buffering, freezing and not working content is normal in any streaming in the world, therefore you may find these issues
  • Client is responsible for getting to know how streaming works and the nature of it
  • any streaming Package could be replaced with any other in case of the unavailability
  • streaming Subscription credentials are usually sent to the client registered email within 1 business day after receiving clear payment
  • for streaming Resellers, Storm Media UK is only responsible for activating and sending the streaming Reseller Panel information and to include the agreed on credit points.
  • We don’t and will not provide any assistance for any of the streaming Reseller panel issues.

Subscriptions:

  • Storm Media UK guarantees that all the TV subscriptions codes purchased from our website will be activated for the agreed on period , screenshot showing the streaming Subscription information and the expiration date can be sent to the client registered info , for any issue that comes to the servers , stopping or not working content we don’t have any control over. contact us and we will do the best to fix the problems.
  • Storm Media UK is not responsible for any subscriptions purchased from a wrong type of streaming receiver box.

SERVICE CANCELLATION/HOLD

  • You do not have to inform us if you plan to cancel your subscription or place it on hold. Your usage of any subscription cancels or hold once you reach the end of the duration of your current subscription. No payment is needed to cancel or place on hold your subscription. The fee paid for your duration of the subscription is non refundable no matter when you cancel as long as its outside the 7 day period noted above.

CONTENTS & OTHER SERVICE PACKAGES

  • The provision for any packages may vary, and we may add or remove any service without prior notice.
  • Storm Media UK is a service transporter only. Hence, a service can be changed (added/removed) according to the laws of broadcasting a service transporter only, so service can be changed (Add / Remove) channels according to the laws of broadcasting.

INSURANCE:

  • Storm Media UK is not providing any insurance for any service.

 PAYMENT:

Your payment is handled by Paypal payment gateways which are ones of the most secure ways to pay online.

to pay using your Credit or Debit card your card must be 3D Authenticated to get approved by our payment gateways processor

if transaction failed, contact your bank and ask them to allow the transaction and enable 3D Authentication

 For any inquiry about billing or support, please contact us by phone or email:

WhatsApp: +447470368878

Email: [email protected]

By accessing or using the service, you agree to be bounded by these entire terms/conditions. If you do not agree with any part, then, you do not have the permission to access any part of our service.

Communications

By creating an account on our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications by following the unsubscribe link or instructions provided in any of the emails we send.

Purchases

If you wish to purchase any of our products or services, you may be asked to supply specific information relevant to your order which can include, but without limitation to, your credit card number, the expiration date of the credit card, your billing address, and shipping information.

You represent and warrant that:

(i) you have the legal right to use any credit card(s) or another payment method(s) in connection with any purchase; and that

(ii) the information you supply to us is accurate, correct and complete.

The service may employ the use of third-party services to facilitate payment and the completion of purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our privacy policy.

We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to, product or service availability, errors in the description or price of the product or service, and error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

AVAILABILITY, ERRORS, AND INACCURACIES

We are continually updating the offerings on products and services. We may experience delays in updating information on a product/service and in advertising on other websites. Therefore, some of the information found on a product/service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable.

We, therefore, reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

CONTESTS, SWEEPSTAKES, AND PROMOTIONS

Any contests, sweepstakes or promotions (collectively called promotions) made available through the service may be governed by the rules that are separate from these terms & conditions. If you participate in any of the promotions, please, review the applicable rules as well as our privacy policy. If the rules for a promotion conflict with these terms and conditions, then, the promotion rules will apply.

Content

Our service allows you to post, link, store, share and make available certain information, texts, graphics, videos, or other materials (contents). You are responsible for the contents that you post on or through the service, including its legality, reliability, and appropriateness.

By posting any content on or through the Service, you represent and warrant that:

(i) the content’s ownership is yours, and you have the right to use it and the power to grant us the rights and license as provided in these terms and conditions;

(ii) that the posting of your content on or through the service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain all of the rights to any content you submit, post or display on or through the service and you are responsible for protecting those rights. We take no responsibility and assume no liability for contents you or any third-party posts on or through the service. However, by posting contents using the service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through the service. You agree that this license includes the right for us to make your content available to other users of the service, who may also use your Content subject to these Terms.

Accounts

When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer as well as account. You agree to accept responsibility for any activities or actions that occur under your account or password, whether your password is with our service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorisation. You may not use as a username, any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

 

Customer Reviews

These terms and conditions applies to CUSTOMER REVIEWS LTD (Registered in England & Wales) 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ, Company No. 11364361 and companies and other organisations who installed and activated Customer Reviews for WooCommerce plugin.

Background

(A) Customer Reviews has skill, knowledge and expertise in the collation, presentation and analysis of consumer feedback, market research and reputation management, particularly in relation to businesses with a strong online presence.

(B) The Client operates a business in which customer email addresses are held and linked to a sale or other business transaction. Customer Reviews provides a plugin for collection of reviews and operates a website on which feedback can be displayed through which customers interact with the Client. 

1 Consumer Details

1.1 You will provide us with the Consumer Details for all relevant transactions within a period of one month of the transaction date.

1.2 You will ensure that the Consumer Details are accurate and error free as far as is reasonably possible.

1.3 We will use the Consumer Details to send one email only asking for Feedback. We will not make further contact with any Consumer except:

1.3.1. with the previous written consent of you and/or the Consumer;

1.3.2. where details of that Consumer have been provided to us by a third party;

1.3.3. as required by law or by any court, tribunal or administrative body of competent jurisdiction; and/or

1.3.4. to inform the Consumer of a response you have made to his/her comments; and/or

1.3.5. for the purpose of satisfying our obligations under these Terms and Conditions.

2 Rights

All company names, brands and other company trademarks and the website belongs to either Customer Reviews or third parties and can only be used for business purposes after a preceding permission from us or third parties respectively. Rights to our free use of contributions are nontransferable, without time limit and with no territorial limits towards us, upon sending the contribution to us. The website’s content cannot be copied and displayed anywhere else on the internet.

3 Indemnity

Customers shall indemnify Customer Reviews against any loss or damage suffered or incurred by Customer Reviews as a result of any third-party claim (including any claim or allegation by any governmental authority) that:

(a) the use of any content provided by Customer infringes the intellectual property rights of a third party and/or violates applicable law or the Guidelines;

(b) Customer Reviews use of Consumer data in accordance with this Agreement is in breach of the Data Protection Requirements or any other applicable laws related to data privacy; or

(c) any email message sent or caused to be sent by Customer Reviews on behalf Customer violates any applicable law, rule or regulation.

Customer shall not bring any claim against Customer Reviews arising from or related to any User Content, including without limitation, any claim that the User Content is defamatory, offensive or otherwise harmful. Customer shall indemnify Customer Reviews against any loss or damage suffered or incurred by Customer Reviews as a result of any such claim, whether such claim is brought by Customer, any of Customer’s affiliates, or any of its or their officers, directors, employees, contractors, agents, shareholders, or other associated third parties. 

4 Limitation of Liability

4.1 Neither party excludes any Loss in respect of personal injury or death, fraudulent misrepresentation or any other Loss that may not be lawfully excluded or limited under English law.

4.2 Neither party shall be liable for any loss of profits or revenues, loss of business opportunity, loss of goodwill or reputation, loss of data or any indirect, consequential or special Loss whatsoever.

5 Personal Information

Our processing of personal data is carried out according to the law of personal data. Users can contact us if they request information about what data that are processed about them or if they wish to have the information deleted or rectified. Furthermore, registered users can at any time withdraw their consent, which can happen by contacting [email protected]  Withdrawal of consent will be considered as a request to be deleted as a user altogether.

We have initiated a number of technical and organisational arrangements to ensure that personal information that is being processed does not delete, disappear, deteriorate or gets into the hands of unauthorised parties.

Client agrees to comply with its obligations under EU Data Protection Directives as a data controller and any other legislation and/or binding regulations implementing or made pursuant to them (“Data Protection Requirements”).

When enabling the Review Collection Services, the Client is – in accordance with the Data Protection Requirements – regarded as a Data Controller of the Consumers’ personal data, which is provided to Customer Reviews. When Client uses the Review Collection Services Customer Reviews is regarded as the data processor. This entails that Customer Reviews shall only act by instructions from Client in regard to the provided personal data about the Consumers. It is the sole responsibility of Client to provide such instructions to Customer Reviews. Customer Reviews shall make the necessary security measures to comply with the obligations of a data processor, including ensuring that the information is not (i) accidentally or unlawfully destroyed, (ii) lost, altered or damaged, (iii) disclosed to or accessed by any unauthorised person, (iv) misused or (v) in other ways treated in violation of the Data Protection Requirements. On Client’s request, Customer Reviews will, in line with and to the extent provided for in the Data Protection Requirements, supply Client with sufficient information for Client to assure that the above-mentioned technical and organisational security measures have been made. All data collected and processed about Consumers after a verified copy of a review is published on Customer Reviews website (www.trustalyze.com) are processed by Customer Reviews as a data controller.

Customer Reviews is not responsible for and assumes no liability for the Consumers’ conduct on or use of the Customer Reviews Service, including the content published by the Consumers (such content, “User Content”). Customer Reviews does not and cannot control or monitor the User Content and Customer Reviews does not endorse any User Content, nor does the opinions expressed in the User Content represent the opinions of Customer Reviews, its affiliates, or any of its or their officers, directors, employees, contractors or shareholders.

The Agreement shall not be regarded as an approval, endorsement or recommendation of Client, Client’s products or services by Customer Reviews. Client may not market itself or by other way give public declarations in conflict with the above.

Client’s use of the Customer Reviews Service must at all times comply with all applicable laws, rules and regulations. Client warrants to Customer Reviews that its use of the Customer Reviews Service will in no way cause Customer Reviews to violate any applicable laws, rules or regulations or to violate the privacy rights of any third party.

When writing a review your name and/or email address will still be visible to the company being reviewed via the client dashboard even if it is set to publish anonymously. 

Personal information of customers who were invited to write a review but did not do it after three months from the date of the invitation will be automatically deleted from Customer Reviews database.

6 Disclaimer

Customer Reviews does not produce or publish contributions on the website. Customer Reviews cannot be held accountable for the reviews and comments made on the website. If you would like to remove or discuss an issue with the website, please email [email protected]

Customer Reviews accepts no responsibility for the accuracy or completeness of contributions published by registered users on the website, including contributions of technical, external or any other cause may be changed or deleted in connection with the publication on the website or the following.

Customer Reviews does not read through or edit contribution added to the website and can in no way be held responsible for the content of these contributions. Should the contributions contain links to third parties, Customer Reviews will accept no responsibility for the contents of the link in question.

Customer Reviews recommendations and reference to concrete companies, e-shops, etc. is only guiding and Customer Reviews can in no way be held responsible if the guiding recommendation turns out to be incorrect, misleading or similar.

Customer Reviews can in no case be made to compensate for use of the website or code, including loss of revenue, working loss, market interruptions, loss of goodwill or similar losses. Furthermore, Customer Reviews cannot be made to pay compensation or similar as a result of errors or downtime.

Customer Reviews reserves the right to revise these terms at any time, as well as the right to close the website as a result of own assessment and without warning.

We reserve the right to delete reviews that are solicited from external websites.

Reviews solicited outside of the Customer Reviews ecosystem may be flagged and moderated.

 

 Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that content posted on the service infringes on the copyright or other intellectual property rights of any person or entity.

If you are a copyright owner or authorised personnel on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please, submit your claim via an email to [email protected]. In the email, use the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims.”

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any content found on and through the service on your copyright.

DMCA NOTICE AND PROCEDURE FOR COPYRIGHT INFRINGEMENT CLAIMS

You may submit a notification according to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

  • an electronic or physical signature of the person authorised to act on behalf of the owner of the copyright’s interest;
  • a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  • identification of the URL or other specific location on the service where the material that you claim is infringing is located;
  • your address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner’s behalf.

You can contact our Copyright Agent via email at [email protected]

Intellectual Property

The service and its original contents (excluding the ones provided by users), features and functionality are and will remain the exclusive property of Storm Media UK, and its licensors. The service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Storm Media Uk.

Links to Other Web Sites

Our service may contain links to third party websites or services that are not owned or controlled by the third party.

Storm Media UK has no control over third party websites or services. It also assumes no responsibility for the contents, privacy policies, or practices of any third-party website or services. We do not warrant the offerings of any of these entities/individuals or their websites.

Termination

We may terminate or suspend your account and bar its access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to, a breach of the terms and conditions.

If you wish to terminate your account, you may discontinue using the service.

All the provisions of the terms/conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless Storm Media UK and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of:

  1. a) your use and access of the Service, by you or any person using your account and password;
  2. b) a breach of these terms, or
  3. c) content posted on the service.

Disclaimer

Your use of the service is at your sole risk. The service is provided on an “AS IS” and “AS AVAILABLE” basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages.  Therefore, the restrictions above may not apply to you.

Governing Law

These terms/conditions shall be governed and construed under the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these terms/conditions will not be considered a waiver of those rights. If any provision of these terms/conditions is held to be invalid or unenforceable by a court, the remaining provisions of these terms/conditions will remain in effect. They will constitute the entire agreement between us regarding our service, and supersede and replace any prior agreements we might have had between us regarding the service.